I’m a serial entrepreneur who has launched and run several successful businesses of my own since age 8. I am the founder of Orange Nomad, a unique business consultancy that takes a progressive approach to educating small businesses and entrepreneurs on all things digital.
I am also the author of “Insider Technology Secrets That Will Make Your Business Run Better And More Profitably”. The seat of my passion has always been the entrepreneurial spirit, which drives me to bring the technology and business philosophies of “The Big Guys” into small business. I firmly believe that technology and strategy are the keys to keeping small business relevant in the competitive, global economy. My goal is to guide small businesses in implementing their business vision, while aligning their digital strategy to meet that mission.
The three things I’m most passionate about are: cars, technology and the color Orange. My life as an entrepreneur, strategist and speaker has afforded me the opportunity to travel a good bit. So, combining my love of Orange and my “nomadic” lifestyle seemed appropriate as the name of my newest venture. Never hesitate to introduce yourself to me when you see me out and about. I’m nice. Promise. You can also connect with me online using the links below.
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When you are starting a business as an entrepreneur, you don’t really give a whole lot of thought to your exit strategy, let alone selling your business. You are too excited with the challenge of building a great company. You’re finally living the dream! Your new company becomes your child in a sense. And, let’s face it, you typically spend every waking hour taking care of it. (If you’re like me, you dream about it too. It’s 24/7.) You forgo sleep whether intended or not. But, you know that all the sacrifices will be worth it. When your child is born, you don’t immediately start thinking about the day he/she moves out. However, when you start a business, you need to plan your exit strategy from the very beginning. Let’s face reality here. Most of us won’t have an IPO in our future. The more likely scenario is a sale or merger. 2004 was a year I had two “kids”. My son was born in May, and Network Logix was reborn in September that year. So, for me, the “child” metaphor takes on double meaning as I write this post. Your child soon learns to walk and then to run. It falls down and gets banged up. Welcome to life kid. Your “child” goes through all of life’s growing pains, and you continue to worry 24/7 like a normal “parent”. But, you know that all the time, effort and energy will be worth it. Soon the day comes for your kid to leave home. In this case, the day came for me to sell my business. That day came on June 30, 2014. This was a bittersweet day for me. Every waking (and sleeping) moment over the last 10 years spent thinking about my IT company had finally come to end. It...
I’m excited and honored to be a guest with one of my favorite partners, eFolder. Please join me Tuesday, May 19, 2015 at 2:00PM EST where I’ll be giving away all the things I learned from building, growing and eventually selling my MSP practice. Register here: http://www2.efolder.net/7LessonsILearnedFromMyITBusiness
One would think this lesson should be a given. There should be no need to write about. It should be a no-brainer. Take care of my TOP clients. Duh! Unfortunately, this was not the reality at times for me, or for most IT providers or entrepreneurs. Let me explain. “The customer is always right.” We’ve all heard this expression. This is one of the biggest fallacies in business. Think about it for a minute. What would that actually mean for you if it were true? If the customer (i.e. everyone who wants to do business with you) is always right, how can you possibly serve them all well? You might be able to keep some of them happy, but when you try to cater to everyone, you just end up being stretched too thin. I speak from experience here. I exhausted myself trying to keep everyone happy. I ended up making mistakes and letting people down. No matter how good my intentions were, no matter how determined to make good on my promises, I was overextended at times. Overextended entrepreneurs inevitably drop the ball. This was unacceptable for me and my clients. Fortunately, I didn’t lose any of my top clients, but it served as a wake-up call for me. Overextended entrepreneurs inevitably drop the ball. Click To Tweet Back in Lesson 3, I mentioned the Pumpkin Plan book by Mike Michalowicz. (If you haven’t picked it up, I highly recommend it.) In Chapter 7 of the book, “Play Favorites and Break Rules”, Mike wrote that playing favorites is simply good business, and is mandatory for your success. “Your mission is to keep your top clients so happy you obliterate the possibility that they would ever leave you for the competition.” That’s exactly what I wanted, and I think that’s...
If you were to talk to any CEO/entrepreneur/manager/Executive that has been able to scale his or her business, most of them will tell you the secret of their success in one word: consistency. Nothing can be fine-tuned until it’s first consistent. How do you become consistent? Process. How do you develop processes? Document and systematize everything. Boooring! I know, this isn’t a sexy topic at all. But, stay with me. “Nothing can be fine-tuned until it’s first consistent.” Click To Tweet I was recently interviewed on this subject by my friend Mike Michalowicz for his Profit First Podcast: Click Here or listen below. In my last post, Ruthless Productivity, I talked about the daily game of Whac-A-Mole that was daily life for me for too long. If you are worn out and completely exhausted from running your business, please keep reading. If you are even mildly frustrated, please keep reading. In the beginning, I was like most other small IT providers. I was a one-man-band doing everything. Sales, marketing, support, project management, etc., etc. I had a ‘way’ of doing things. I had everything documented… in my head. Bad idea! I realized that, as I tried to grow, I had to pass along the knowledge of how to do things to others. Otherwise, I would be stuck doing everything forever. If you haven’t figured it out, you can’t do everything and grow. So, stop trying. It’s pretty difficult to share everything in your head. (My head is a scary place. My wife can attest to this.) In 2009, I attended a workshop at Sparkspace, an offsite retreat center here in Columbus, owned by my friend Mark Henson. (This place is awesome by the way. If you are ever in Columbus, you have to check it out!) I was introduced to EOS...
“Orange Is The Color Of A Good Mood”Andrew Moon